/integrations/maverick/ticket-type-mappings

POST /integrations/maverick/ticket-type-mappings

Create ticket type mapping

Create a new mapping between a Maverick category and Pulse ticket type

Authentication Required

Authorization: Bearer {token} header string

This header is required to access this endpoint

Required Parameters

x-account-id header string

Account ID for the request

{
  "maverickCategoryId": 123,
  "maverickCategoryName": "Chargebacks",
  "pulseTicketTypeId": "tt-xyz123",
  "pulseCategoryEnum": "billing"
}

{
  "maverickCategoryId": 123,
  "maverickCategoryName": "Chargebacks",
  "pulseTicketTypeId": "tt-xyz123",
  "pulseCategoryEnum": "billing"
}

Try it out

Output:

Responses

Description

Mapping created successfully

{
  "data": {
    "id": 1,
    "accountId": "2311",
    "maverickCategoryId": 123,
    "maverickCategoryName": "Chargebacks",
    "pulseTicketTypeId": "tt-xyz123",
    "pulseCategoryEnum": "billing",
    "createdBy": "admin@example.com",
    "updatedBy": "admin@example.com",
    "createdAt": "string",
    "updatedAt": "string",
    "ticketType": {
      "uniqueId": "tt-xyz123",
      "name": "Chargeback Disputes",
      "description": "Handle merchant chargeback inquiries",
      "category": "billing",
      "isActive": true
    }
  },
  "message": "Ticket type mapping created successfully"
}

References

#/components/parameters/xAccountIdHeader #/components/schemas/TicketTypeMapping

#/components/parameters/xAccountIdHeader

OpenAPI
TypeScript

in: header
name: x-account-id
schema:
  type: string
description: Account ID for the request
required: true
example: "2311"

|
export type xAccountIdHeader = any; // Schema type not fully supported

#/components/schemas/TicketTypeMapping

OpenAPI
TypeScript

type: object
properties:
  id:
    type: integer
    description: Mapping unique identifier
    example: 1
  accountId:
    type: string
    description: Pulse account ID
    example: "2311"
  maverickCategoryId:
    type: integer
    description: Maverick category ID
    example: 123
  maverickCategoryName:
    type: string
    description: Maverick category name
    example: Chargebacks
  pulseTicketTypeId:
    type: string
    description: Pulse ticket type unique ID
    example: tt-xyz123
  pulseCategoryEnum:
    type: string
    description: Pulse ticket category
    enum:
      - technical
      - billing
      - account
      - compliance
      - feature_request
      - underwriting
      - general_support
      - general_forms
      - retention
      - activations
      - fee_change_forms
      - bank_submissions
    example: billing
  createdBy:
    type: string
    description: Email of user who created mapping
    example: admin@example.com
  updatedBy:
    type: string
    description: Email of user who last updated mapping
    example: admin@example.com
  createdAt:
    type: string
    format: date-time
    description: Creation timestamp
  updatedAt:
    type: string
    format: date-time
    description: Last update timestamp
  ticketType:
    type: object
    nullable: true
    description: Associated Pulse ticket type details
    properties:
      uniqueId:
        type: string
        example: tt-xyz123
      name:
        type: string
        example: Chargeback Disputes
      description:
        type: string
        example: Handle merchant chargeback inquiries
      category:
        type: string
        example: billing
      isActive:
        type: boolean
        example: true

|
export interface TicketTypeMapping {
  /** Mapping unique identifier */
  id?: number;
  /** Pulse account ID */
  accountId?: string;
  /** Maverick category ID */
  maverickCategoryId?: number;
  /** Maverick category name */
  maverickCategoryName?: string;
  /** Pulse ticket type unique ID */
  pulseTicketTypeId?: string;
  /** Pulse ticket category */
  pulseCategoryEnum?:
    | "technical"
    | "billing"
    | "account"
    | "compliance"
    | "feature_request"
    | "underwriting"
    | "general_support"
    | "general_forms"
    | "retention"
    | "activations"
    | "fee_change_forms"
    | "bank_submissions";
  /** Email of user who created mapping */
  createdBy?: string;
  /** Email of user who last updated mapping */
  updatedBy?: string;
  /** Creation timestamp */
  createdAt?: Date;
  /** Last update timestamp */
  updatedAt?: Date;
  /** Associated Pulse ticket type details */
  ticketType?: {
    uniqueId?: string;
    name?: string;
    description?: string;
    category?: string;
    isActive?: boolean;
  };
}

Route Source Code

Check out the source code for this route entrypoint here: /integrations/maverick/ticket-type-mappings/route.ts

Or the swagger.yaml spec this documentation was generated from: /integrations/maverick/ticket-type-mappings/swagger.yaml