/tickets/maverick

GET /tickets/maverick

List Maverick tickets

Fetch tickets from Maverick integration (read-only view)

Optional Parameters

Click here to view an exhaustive list of all available parameters

applicationId query string

Filter by Maverick application ID

page query integer

pageSize query integer

Try it out

Output:

Responses

Description

Maverick tickets retrieved successfully

{
  "data": [
    {
      "id": "string",
      "externalTicketId": "string",
      "externalUrl": "string",
      "category": "string",
      "status": "string",
      "priority": "string",
      "subject": "string",
      "requesterName": "string",
      "requesterEmail": "string",
      "lastSyncedFromSource": "string",
      "lastSyncedToSource": "string",
      "syncStatus": "string",
      "locallyModified": false,
      "customFields": {
        "maverickTicketId": "string",
        "maverickDbaId": "string",
        "maverickCategoryId": "string",
        "notifyMerchant": false,
        "attentionMerchant": false
      },
      "createdAt": "string",
      "updatedAt": "string"
    }
  ],
  "page": 0,
  "pageSize": 0,
  "total": 0,
  "totalPages": 0
}

References

#/components/schemas/MaverickTicket

OpenAPI
TypeScript

type: object
properties:
  id:
    type: string
    description: Pulse ticket ID
  externalTicketId:
    type: string
    description: Original Maverick ticket ID
  externalUrl:
    type: string
    description: Link to Maverick ticket
  category:
    type: string
    description: Ticket category
  status:
    type: string
    enum:
      - open
      - in_progress
      - waiting_customer
      - resolved
      - closed
  priority:
    type: string
    enum:
      - urgent
      - high
      - medium
      - low
  subject:
    type: string
    description: Ticket subject
  requesterName:
    type: string
  requesterEmail:
    type: string
  lastSyncedFromSource:
    type: string
    format: date-time
    description: Last inbound sync timestamp
  lastSyncedToSource:
    type: string
    format: date-time
    nullable: true
    description: Last outbound sync timestamp
  syncStatus:
    type: string
    enum:
      - synced
      - conflict
      - error
      - pending
  locallyModified:
    type: boolean
    description: Whether ticket was modified in Pulse
  customFields:
    type: object
    properties:
      maverickTicketId:
        type: string
      maverickDbaId:
        type: string
      maverickCategoryId:
        type: string
      notifyMerchant:
        type: boolean
      attentionMerchant:
        type: boolean
  createdAt:
    type: string
    format: date-time
  updatedAt:
    type: string
    format: date-time

|
export interface MaverickTicket {
  /** Pulse ticket ID */
  id?: string;
  /** Original Maverick ticket ID */
  externalTicketId?: string;
  /** Link to Maverick ticket */
  externalUrl?: string;
  /** Ticket category */
  category?: string;
  status?: "open" | "in_progress" | "waiting_customer" | "resolved" | "closed";
  priority?: "urgent" | "high" | "medium" | "low";
  /** Ticket subject */
  subject?: string;
  requesterName?: string;
  requesterEmail?: string;
  /** Last inbound sync timestamp */
  lastSyncedFromSource?: Date;
  /** Last outbound sync timestamp */
  lastSyncedToSource?: Date;
  syncStatus?: "synced" | "conflict" | "error" | "pending";
  /** Whether ticket was modified in Pulse */
  locallyModified?: boolean;
  customFields?: {
    maverickTicketId?: string;
    maverickDbaId?: string;
    maverickCategoryId?: string;
    notifyMerchant?: boolean;
    attentionMerchant?: boolean;
  };
  createdAt?: Date;
  updatedAt?: Date;
}

Route Source Code

Check out the source code for this route entrypoint here: /tickets/maverick/route.ts

Or the swagger.yaml spec this documentation was generated from: /tickets/maverick/swagger.yaml